Position Details

Full Time/Part Time

The receptionist is usually the first of our employees that our clients interact with. Our receptionist is responsible for greeting clients, establishing client needs and getting them with the appropriate person/department. As well as helping clients fill out forms, Answering phones and transferring calls to the appropriate person/department. Intake and delivery of client vehicles. Processing paperwork for repair files. Speaking with insurance and rental company representatives. Taking and processing payments. Help Maintain office appearance. A valid driver’s license and good driving record are required.

• After intro period has been met 100% of health insurance is covered for employee
• Competitive rates for family insurance plans
• Dental and vision benefits are available
• Optional cafeteria plan
• Optional 401K with employer match incentive
• Paid vacation after intro period
• Paid holidays
• Icar certifications available
• Overtime available

• Greet customers, help customers fill out paperwork, inform the appropriate person/department of client needs
• Make customer files
• Entering, revising and completing files
• Answer phone calls
• Call insurance companies for daily updates
• Match and lock estimates/data entry
• Processing customer payments
• Maintaining lobby and breakroom snack stations
• Opening and closing tasks related to front office/lobby
• Reading and understanding estimates
• Transporting vehicles

• Ability to Multitask efficiently with the understanding that interruptions happen often
• Ability to organize and manage daily tasks
• A valid driver’s license and good driving record are required
• Ability to work in a high performance, fast-paced team environment
• Must uphold a professional demeanor and appearance
• Be able to learn and retain new information and adapt to a changing environment
• Must be kind and respectful as well as firm in upholding and informing our policies to customers
• Ability to learn and retain new information and adapt to a changing environment
• Self motivated, ability to stay productive